Employment Assistance Program

An Employee Assistance Program (EAP) is a proactive intervention program taken on by employers with the view to assisting employees who may be affected by personal or job related issues.

An EAP is a positive and proactive short term intervention. By implementing an EAP, not only are you helping your employees, but managing the possible impacts on your business, such as:

  • absenteeism
  • staff turnover
  • declining productivity
  • work related injuries

A number of events or issues may warrant referral to an EAP program,


  • Critical / traumatic Incidents
  • Grief
  • Stress Management
  • Depression & Anxiety
  • Workplace conflicts
  • Relationship or family issues
  • Substance use issues
  • Health concerns
  • Promotional, redundancy or other work related concerns / pressures.

EAP services


  • external professional counselling for personal or work related issues
  • face-to-face counselling during working hours, or phone counselling 24 hours a day
  • assistance to all employees and their immediate family members
  • a completely confidential service
  • an information and advice service for managers and supervisors

Work Options can customise services to suit your employee and business needs, timeframes and budget.